Terms of service

Effective Date: 17/04/2025

Welcome to Zaffora Scents. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before using our site or purchasing any products.

If you do not agree to these terms, you may not access or use our services.

1. Overview

Zaffora Scents (“we,” “our,” “us”) operates this website and offers various products and services to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

2. Eligibility

By using this site, you confirm that you are at least the age of majority in your jurisdiction or have given us your consent to allow any of your minor dependents to use this site.

3. Product Information

We strive to ensure that all product descriptions and images are accurate. However, we do not warrant that product descriptions, colors, pricing, or other content is complete, reliable, current, or error-free.

We reserve the right to:

  • Limit the sales of our products to any person, region, or jurisdiction

  • Discontinue any product at any time

  • Refuse any order you place with us

4. Orders and Payments

By placing an order with us, you agree to provide current, complete, and accurate purchase and account information. All prices are listed in PKR unless stated otherwise.

We reserve the right to:

  • Refuse or cancel any order for any reason, including limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information

  • Limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors

5. Shipping & Delivery

We aim to process and ship all orders promptly. Shipping times may vary based on location and external factors. Zaffora Scents is not liable for delays once the package has been dispatched.

6. Returns & Refunds

If you are not completely satisfied with your purchase, please contact us at zafforascents@gmail.com within 7 days of delivery. We’ll guide you through our return or exchange process.

Products must be unused, unopened, and in original packaging to be eligible for return.

7. Intellectual Property

All content on this site, including but not limited to text, graphics, logos, images, and product designs, is the property of Zaffora Scents and is protected by intellectual property laws.

8. Privacy

Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

9. Limitation of Liability

Zaffora Scents shall not be liable for any direct, indirect, incidental, punitive, or consequential damages that result from the use or inability to use the services or products on this site.

10. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the site. It is your responsibility to review these terms periodically.

11. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: zafforascents@gmail.com
Address: Civil Lines, Faisalabad, Punjab, Pakistan